While we always aim to provide an excellent, friendly and efficient service,
we may not always get things right. We would like to hear your comments,your suggestions or your complaints so that we can make improvements.
We value your comments on how things are running and hope that you would like to tell us what you like about the pharmacy and also any complaints you might have.
Our aim is to deal with any complaint that has arisen as quickly as possible and to respond within a response period agreed with you. We will acknowledge the complaint within three days of receiving it. Your complaint will be throughly investigated and we seek to come to a mutual understanding of what has gone wrong and any remedial action required.
